The Four Diamond Grande Colonial Best Rate Guarantee assures you that on www.gclj.com you will find the lowest published Internet rate. If you find a rate lower than the www.gclj.com rate that is viewable and bookable on another web site for the same hotel, same room type, same dates and length of stay, contact us at 888.828.5498. We'll verify the availability of the other site's price, and if it is lower, we will match it and discount it by 10%. Rooms on the other web site must be publicly available and bookable on the Internet at the time of verification. See Terms & Conditions for details. Our guarantee is easy and hassle-free! See an example of how it works:
Step 1: You want to book a one-night stay at the Grande Colonial. After doing a search on our website you find a $219 Grande Colonial rate per night.
Step 2: Prior to or 24 hours after making your reservation, you find a rate of $209 per night on a different web site, on the same date for one night and the same room type.
Step 3: Contact 888.828.5498 to make the claim.
Step 4: A Grande Colonial reservation specialist will verify the lower price while on the telephone with you by going to the web site where you found the lower rate. The representative will confirm that the rate meets the terms and conditions of the Grande Colonial Best Rate Guarantee and that it is for the same length of stay.
Step 5: Upon verification, our reservation specialist will make the reservation at the lower rate and take an additional 10% off the length of stay.