Best Rate Guarantee

It’s that easy. No need to fill out forms. And no waiting. For additional details see the Terms & Conditions.

Terms & Conditions

The Grande Colonial guarantees to provide the lowest on-line bookable rate for room reservations at the Grande Colonial hotel available to the general public on the Internet, subject to the following terms and conditions:

If you find a publicly available and immediately bookable room-only rate on the Internet for the Grande Colonial hotel ("competing rate") that is lower than the room rate available for the same reservation on www.thegrandecolonial.com (i.e., same hotel, same type of room, same number of guests, same dates of stay and same length of stay), then prior to or within 24 hours of booking the reservation on www.gclj.com or www.thegrandecolonial.com, please call the Grande Colonial at 888.828.5498.

Once the Grande Colonial confirms the availability of the competing rate on the Internet, subject to room availability at the Grande Colonial hotel, the Grande Colonial agrees to match the competing rate for the same reservation, plus discount an additional ten percent (10%) off the room rate for the duration of the stay being so reserved.

This Guarantee does not apply to:

  1. Opaque or auction sites where the hotel brand and/or the specific hotel is not known until booking is finalized. Examples of these types of sites include but are not limited to, Priceline and Hotwire.
  2. Web sites that "package" travel, entertainment, hotel and/or food components such as airfare and hotel stay, hotel stay and car rental, hotel stay and restaurant voucher, etc. Examples of package websites include but are not limited to Site 59 and Delta Vacations.
  3. Packaged rates that include taxes, service charges, meals, coupons, parking, services, or other amenities.
  4. Qualified discount rates including, but not limited to, Government, AAA or Senior Citizen Discounts.
  5. Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by the Grande Colonial and a specified and limited group, and are not publicly available.

This guarantee applies only to the room rate for the duration of the reservation and does not apply to taxes, gratuities, guest incidental charges, food and beverage charges, resort fees, and any other fees or charges that you may incur during your stay.

If you have already booked a prepaid stay on www.gclj.com or www.thegrandecolonial.com, and find a competing rate that meets the guarantee terms and conditions set forth here, then the Grande Colonial will refund the full amount originally charged to your credit card for the rate booked on www.gclj.com or www.thegrandecolonial.com and charge the full stay based on the new rate to your credit card.

This Guarantee is subject to change or revocation at anytime.

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© 2015 Grande Colonial I  Grande Colonial Hotel La Jolla  I  910 Prospect Street  I  La Jolla, CA 92037 I Reservations:
  • AAA
  • Grande Colonial