Stay
Guest Compendium
Informational Guest Compendium
On behalf of our entire staff, I am delighted to welcome you to La Jolla and to the landmark Grande Colonial. I hope you have a wonderful stay with us. The following is intended to provide an overview of our facilities and amenities. If there is anything that I or my staff can do to make your stay more enjoyable, it will be our pleasure to assist you. We thank you for your continued support and loyalty and hope you enjoy your stay.
Sincerely,
Kim Avant
General Manager
Our Reception Desk personnel are on duty 24 hours every day. Please dial 0 from your guest room telephone should you require any service.
- Activities Our staff is available to assist you in planning a wide range of activities: Restaurants, tours, theater reservations, tee times, shopping and other personal or business matters.
- Airport Information Airline reservations, changes and flight confirmations, as well as airport transfers can be coordinated through a member of Guest Services.
- San Diego International Airport/Lindbergh Field (SAN) 13 miles from our hotel
- McClellan-Palomar Airport (CLD) 19 miles from our hotel
- International Airport of Tijuana, Mexico (TIJ) 34 miles from our hotel
- John Wayne-Orange County Airport (SNA) 78 miles from our hotel
- Los Angeles International Airport (LAX) 116 miles from our hotel
- Palm Springs Airport (PSP) 145 miles from our hotel
- Airport Transportation
- Babysitting Please call the Reception Desk for information on babysitting arrangements.
- Baggage/Porter Service Please contact the Bell Desk for assistance with your luggage. Dial 617 on your guest room telephone.
- Banquets and Meetings Our picturesque seaside setting and exclusive ambiance make our hotel an ideal destination for meetings, banquets, board retreats and a variety of corporate or social events. Our sales and catering staff will be pleased to assist you in making arrangements for social or business events in our private banquet rooms or outdoor event facilities. To learn more, click here or contact our sales office at ext. 603 or
toll-free: (866) 229-1145. - Beaches Please contact the Reception Desk for access to folding chairs and towels for your day at the beach, as well as directions to the following nearby beaches:
- Children's Pool Within walking distance.
- La Jolla Cove Within walking distance
- Marine Street Beach Just 1 mile from our hotel
- Windansea Beach Just 1 mile from our hotel
- La Jolla Shores Beach Just 2 miles from our hotel
- Black's Beach Just 3 miles from our hotel
- Beauty Salon and Barber Our staff will gladly arrange appointments for complete services including facials, hairdressing and other services.
- Bicycle Rentals Bicycles can be reserved on a complimentary basis for those guests who want to explore our coastal Village. Advance reservations are required. Helmets and locks are included. Contact our Reception Desk to reserve a bicycle during your stay.
- Business Services Photocopy and facsimile services are available at our Reception Desk. For your convenience, a laptop computer, available for check out at the Reception Desk, is also available for guest use.
- Car Rentals
- Check-In/Check-Out Time
Check-in time is 4:00 pm. If you arrive early, we are happy to store your luggage while you explore the Village.
Check-out time is 12:00 Noon. - Church Information
- Baptist: First Baptist Church of Pacific Beach, 4747 Soledad Mtn. Road (858) 273-8888
- Catholic: Mary Star of the Sea, 7669 Girard Avenue (858) 454-2631
- Christian: La Jolla Christian Fellowship, 627 Genter Street (858) 454-9636
- Episcopal: St. James by-the-Sea Church, 743 Prospect Street (858) 459-3421
- Jewish: Congregation Beth Israel, 9001 Towne Centre Drive (858) 535-1111
- Lutheran: La Jolla Lutheran Church, 7111 La Jolla Blvd. (858) 454-6459
- Methodist: La Jolla United Methodist Church, 6063 La Jolla Blvd. (858) 454-1418
- Mormon: The Church of Jesus Christ of Latter Day Saints, 5151 Fanuel Street (858) 488-5144
- Presbyterian: La Jolla Presbyterian Church, 7715 Draper Avenue (858) 454-0713
- Credit Cards The following credit cards are welcomed at the Grande Colonial: American Express, Diners Club, Discover, MasterCard and VISA.
- Disability Assistance A variety of amenities and services are available to our guests in need of special assistance. Click here for additional information.
- Electric Vehicle Charging Station The hotel provides 3 Electric Vehicle Charging Stations (2 designed for Tesla vehicles and 1 general EV charging station). Use of them is complimentary for hotel guests and restaurant patrons. Contact the Reception Desk for more information.
- Emergencies
- Emergency Medical Services 911
- Police 911
- Fire 911
- Poison Center 911
- U.C.S.D. Medical Center & Burn Center (858) 543-6222
- San Diego County Medical Society (858) 565-8888
- Scripps Memorial Hospital La Jolla (858) 626-4123
- Thornton Hospital Emergency (858) 657-7600
- Facsimile Services Facsimiles can be received or sent by our staff at the Reception Desk.
- Flowers/Florist
- Adelaide's La Jolla, 919 Silverado Street (858) 454-0146
- Bloomers Flowers La Jolla, 7520 Eads Avenue (858) 454-3913
- Bridget's Blooms, 1055 Torrey Pines Road (858) 459-0731
- Gift Cards Looking for a unique gift for someone special? Stop by the Reception Desk to purchase a Gift Card for the Grande Colonial or NINE-TEN Restaurant. Or buy one ONLINE NOW.
- Golf For assistance with tee times, please contact our Reception Desk. Meanwhile, visit our "Explore the Area" page to learn more about golf courses in our area.
- Hair Dryers For your convenience, complimentary hair dryers are available and can be found in your guest room closet or on the bathroom vanity.
- Health and Fitness Center We are pleased to provide guests with a complimentary daily guest pass to a local health and fitness club, located within walking distance of the hotel. Please inquire at our Reception Desk for additional information or to arrange for a daily guest pass during your stay.
- High Speed Internet Access All guest rooms feature complimentary wired, wireless & dial-up Internet access. For more information, please contact the Reception Desk.
- Housekeeping Please contact the Reception Desk for any special requests. Housekeeping services are provided daily from 7:30 A.M. to 5:00 P.M. Please let us know if you would prefer to have your room serviced at a specific time.
- ICE Our ice machine is located on the Lower Level of the main building. It will be our pleasure to deliver ice to your guest room. Please contact the Reception Desk for assistance.
- Iron and Ironing Board An iron and ironing board are located in the closet of your guest room.
- Laundry and Dry-Cleaning Valet Service The Grande Colonial offers same-day service of laundry and dry-cleaning for articles picked up prior to 8:00 A.M., seven days a week, excluding national holidays. Items returned by 7:00 P.M. Please call the Reception Desk for pick up.
- Limousine/Towncar service
- Exclusive Limousines (858) 337-1631
- Go Transportation (619) 278-9987
- Jewel Transportation (858) 531-3828
- La Jolla Star Transportation (858) 454-8000
- Presidential Limousine (619) 291-2820
- Lost and Found To report or locate lost personal property, please contact the Reception Desk.
- Maintenance If there is anything in your guest room that needs attention, please contact the Reception Desk.
- Massage Services Whether you're looking to relax before a big meeting, or after a long day of shopping in our seaside Village, you can schedule a certified massage therapist to come give you exactly the treatment you desire...all in the privacy of your guest room or suite. Click HERE to learn more.
- Medical Services The Grande Colonial does not endorse the following services. The names and numbers are provided for your convenience. In case of emergency, dial 911.
- Medi Help 24 (800) 955-8911 or (619) 464-1169
- House Call Physicians (800) 362-7911
- Messages, Mail and Facsimile Services If your telephone message light is illuminated, please press your voice mail button to retrieve your messages, or touch 0 for assistance. Outgoing mail is located at the Reception Desk in the main lobby. Postage stamps are also available at the Reception Desk. Facsimiles can be received or sent by our staff at the Reception Desk.
- Newspapers We are delighted to offer PressReader to our guests during your stay. With a library of over 4,000 same-day digital newspapers and magazines, PressReader delivers an endless stream of top news stories and allows you to download complete issues of thousands of top newspapers and magazines just as they appear in print. This service is complimentary during your stay and provides unlimited access to the full-content digital newspapers and magazines through the hotel's WiFi connection using your personal mobile device. Visit PressReader.com for additional information.
- Parcel and Postal Services
- U.S. Postal Office, 1140 Wall Street (858) 459-5476
- FedEx Kinkos, 7948 Herschel Avenue (858) 459-3043
- Postal Annex, 7514 Girard Avenue (Vons Shopping Center) (858) 456-3935
- Parking Valet parking is available 24 hours daily, with full in-and-out privileges. Please allow 10-15 minutes for vehicle retrieval. The Grande Colonial is not responsible for any damage to vehicles or loss of personal effects in vehicles while in care and custody of the valet staff.
- Personal Shoppers A forgotten gift? No time to shop for that special occasion? Contact our front desk for assistance.
- Pharmacies
- CVS, 7525 Eads Avenue (858) 551-0699
- Vons Pharmacy, 7544 Girard Avenue (858) 454-0932
- Pool Our outdoor swimming pool is heated year-round. Pool hours are 7:00 a.m. to 10:00 p.m. THERE IS NO LIFEGUARD ON DUTY. For our guests with disabilities, a swimming pool lift is available. Should you require additional towels or to request access to the swimming pool lift, please contact our Reception Desk.
- Recycling Programs & Green Initiatives Just as we are committed to preserving the rich heritage of the Grande Colonial, we are also committed to preserving our local and global environment. As part of this continuing commitment, we ask for your participation in and assistance with our recycling program, in accordance with the City of San Diego Ordinance (O-2008-30). Please click here to learn more.
- Restaurant & Bar: Nine-Ten HOURS:
Breakfast: Wednesday through Sunday, 7 a.m. to 11 a.m.
Lunch: Wednesday through Friday, 11:30 a.m. to 2 p.m.
Dinner: Wednesday through Sunday, 5 p.m. to 9 p.m.
Weekend Brunch: Saturday & Sunday, 7 a.m. to 2 p.m.
Bar/Cocktail Service: Monday & Tuesday, 2 p.m. to 8 p.m. (no food service); Wednesday through Sunday, 11:30 a.m.. to 9 p.m. (no food service between 2 p.m. and 5 p.m.) - Room Service From Nine-Ten Restaurant CLICK HERE FOR ROOM SERVICE OPTIONS.
- Room Service Breakfast is available Monday through Friday: 7 a.m. to 10 a.m. Learn More.
- Room Service Lunch is available Wednesday through Friday: 11:30 a.m. to 2 p.m. Learn More.
- Room Service Dinner is available Wednesday through Sunday: 5 p.m. to 9 p.m. Learn More.
- Room Service Weekend Brunch is available Saturday & Sunday: 7 a.m. to 2 p.m. Learn More.
- Safe Deposit Box DO NOT LEAVE MONEY OR VALUABLES IN YOUR ROOM. We provide safe deposit boxes for your use at our Reception Desk at no charge. Under State Law, the hotel is not responsible for loss and has a limited liability for articles that have been secured in these boxes. The in-room safe is provided as an amenity for your convenience and security. It does NOT replace the safe required pursuant to State Law limiting the liability for loss of valuables and does not modify in any way the hotel's liability under the Limit of Liability State Law.
- Secretarial Service Business service referrals are available upon request from the Reception Desk.
- Security and Safety Your safety and the security of your personal property are of the utmost concern to our entire staff. Please use the double-lock feature on your guest room door whenever you are in your room. It is the policy of the hotel to make a once daily inspection of each guest room. A "Do Not Disturb" sign will preclude access by our staff, except in our daily inspection and emergency situations. Every effort will be taken to notify the guest before entering the guest room. For all emergencies, please contact the Reception Desk or Manager on Duty. Click here to learn more about how you can help to ensure your safety and security.
- Telephone Services & Charges Click here for dialing instructions and rate information.
- Television Please consult the menu that appears on the screen when the television is turned on. A remote control is available for your convenience.
- Theatres For information on movie or live theatres in San Diego, please contact a member of Guest Services.
- Tours First visit to La Jolla? Interested in the San Diego area? Contact a member of Guest Services for details on tours and attractions.
- Wake-Up Service Our staff will be happy to wake you at your designated time. Please contact the Reception Desk to arrange for your wake-up call.
- Weather The National Weather Service provides updates on weather conditions. Click here to see the forecast.