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 Frequently Asked Questions
Frequently Asked Questions

Traveler Insights

  • How much money does Grande Colonial authorize on my debit or credit card at check-in?
    We authorize the entire balance of your anticipated room and tax charges, plus an additional $100 per night for incidentals. The amount difference between the original authorization and the final balance of your stay is returned to the card at the time of departure. However, depending on your specific bank, it may take between 3-7 days for the funds to reflect in your account.