Telephone Services & Charges

• Local Calls
  Dial 9 Plus Telephone Number $.80 minimum
  Charges may vary depending on time and distance of the number called. All calls are subject to applicable taxes.
• California Long Distance
  Our rates for California long distance calls are charged to your room at the AT&T daytime operator assisted rate plus $2.50 for the first minute and 50% markup for any additional time.
• Domestic Long Distance Calls Outside of California
  Our rates for California long distance calls are charged to your room at the AT&T daytime operator assisted rate plus $3.00 for the first minute and 50% markup for any additional time.
• International Calls - Our Rates for California
  Long distance calls are charged to your room at the AT&T daytime operator assisted rate plus $4.00 for the first minute and 50% markup for any additional time.
• Toll Free Access
  Toll Free Numbers Connection Fee $.75
  "0" Plus Calls Connection Fee $.75
• Our Telephone Carrier - Time Warner

  Time Warner is our long distance carrier. You have the right to reach other long distance carriers from your telephone. To reach your calling card operator, touch 9 and the access number on your card.

  Should you have any complaints or questions about this service, please feel free to contact the agencies listed below.

• To Contact Time Warner Cable Business Class
  PacWest Office
  17777 Center Court Dr. Suite 800
  Cerritos, CA 90703
  Customer Service Phone: (866) 772-4948
  www.twcbc.com
• To Contact the California Utilities Commission
  CPUC
  Attn: Docket Office
  505 Van Ness Ave., Room 2001
  San Francisco, CA 94102
  Phone: 1 (800) 649-7570 or 1 (415) 703-2782
  Fax: 1 (415) 703-1758
  Website: www.cpuc.ca.gov
• To Contact the FCC
  Federal Communications Commission
  445 12th Street, SW
  Washington, DC 20554
  General information, inquiries & complaints: fccinfo@fcc.gov
  Freedom of Information Act requests: FOIA@fcc.gov
  Comments on FCC Internet services: webmaster@fcc.gov
  1 (888) 225-5322 (1-888-CALL FCC) Voice: toll-free
  1 (888) 835-5322 (1-888-TELL FCC) TTY: toll-free
  1 (866) 418-0232 toll-free FAX